Databases · optional add-on

Your spreadsheets, turned into a real database.

Databases is the Twilbox add-on for keeping any information about your business in tables of your own: suppliers, inventory, properties, members or whatever you need. Import your Excel or Airtable, choose who can see it and ask it questions in plain language. Your AI agents and automations work with that data too.

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Which customers spent over €1,000 this month?3 records
WWholesale customers248 records
AllMadrid · activePayments due
NameStatusPurchases
Distribuciones SolActive€4,820
Café AuroraNew€1,240
Hotel MiradorActive€2,960
Panadería TrigoPending€860
Mercado NorteActive€3,105
Synced with Airtable

No manual setup

Tell Lía what you want to keep track of and she builds the database.

Explain what information you handle and your assistant suggests the columns, each with its data type, and the views you'll use. You check it and start adding data.

  • Suggests the columns and their types
  • Sets up your day-to-day views
  • Ready for you to import your Excel on top
LíaYour AI assistant in Twilbox
I want to track my suppliers: contact, what they sell us, terms and whether they're active.
Perfect. Would you like a view with just the active ones in each city?
Yes, and another one with those we owe payments to.

Done. Your database is ready:

  • “Suppliers” database with 8 columns
  • City and status as dropdowns
  • Payment terms as currency
  • “Active by city” and “Payments due” views
15
field types: text, number, date, currency, file, team member…
3
access levels per database: viewer, editor and admin
4
import formats: CSV, Excel (xlsx and xls) and TSV
0
formulas to learn before you can ask your data

Figures for the add-on as it works today in the Twilbox console.

What's included

Everything your Excel gave you, without the headaches.

A table that knows what kind of data each column holds, doesn't break when several people use it and is connected to the rest of your business.

Columns with their own data type

Text, number, date, yes/no, email, phone, link, dropdown, multi-select, file, image, currency, percentage, team member and rows from a Flows list. Any column can be locked, or locked once it's filled in.

Saved views

Save filters, sorting and colors as named views (“Madrid · active”, “Awaiting payment”) and switch between them in one click. Export what you see to Excel whenever you need it.

Ask in plain language

Type “which customers spent more than €1,000 this month?” and the AI searches the database for you, with no formulas or manual filters.

Private by default

Every database is private until you share it. You give access person by person as viewer, editor or admin.

Clean data

Find and merge duplicate records, check data quality and fill in columns from another database.

History for every record

See who changed what and when. You can flag records and assign them to a team member to review.

How it works

From your Excel to a connected database in three steps.

  1. 01

    Create the database or import it

    Start from scratch, upload your CSV or Excel, or bring in your Airtable base and keep it in sync. Twilbox detects the columns and you choose each one's type.

  2. 02

    Organize it and share it

    Save the views you use every day, lock the columns nobody should touch and give access only to the people who need it.

  3. 03

    Put it to work

    Ask it questions in plain language, let your AI agent look things up in it to answer customers, and have your automations write to it or send records to the CRM.

Connections

Your data, connected to all of Twilbox.

A database only really pays off when you don't have to copy and paste between tools.

AirtableImport your Airtable bases and keep them in sync while you make the switch.
CSV and ExcelUpload .csv, .xlsx, .xls or .tsv files, and export any view to Excel.
CRMSend records to the CRM as contacts, instantly or in scheduled batches.
AutomationsA flow can create or update records in your database when something happens in your business.
AI agentsYour agent checks the database to answer with real data: availability, prices, the status of an order.
Clientify and EnreachBring in a copy of your Clientify or Enreach data to look it up alongside everything else.

Before and after

From the Excel nobody dares to touch to a database that works with you.

With spreadsheets: Everyone has their own copy of the Excel and you never know which one is right.
With Twilbox Databases: One database, with per-person access and a history of every change.
With spreadsheets: Someone types “tomorrow” in the date column and the filters break.
With Twilbox Databases: Every column has its own data type and can be locked.
With spreadsheets: Finding anything takes filters, formulas or asking whoever made the file.
With Twilbox Databases: You ask in plain language and the AI brings back the records.
With spreadsheets: The data lives on its own and has to be copied into the CRM by hand.
With Twilbox Databases: You send it to the CRM, and your agents and automations work with it.
With spreadsheets: Duplicates pile up without anyone noticing.
With Twilbox Databases: The duplicate finder spots them and lets you merge them.

Who it's for

For any list that today lives in an Excel file.

Shops and distributors

Catalog, suppliers and price lists in a database your AI agent checks to answer your customers.

Agencies and consultancies

Clients, projects and deliverables, with views for each team and access only for the right people.

Companies with several teams

Inventory, properties, members or case files with a change history, per-person permissions and sending to the CRM.

It works for every kind of business

  • Freelancers and independent professionals
  • Lawyers and law firms
  • Dental clinics
  • Physiotherapists
  • Psychologists
  • Beauty salons
  • Hairdressers and barbers
  • Gyms and yoga studios
  • Training academies
  • Schools
  • Vets
  • Estate agents
  • Accountants and advisers
  • Insurance brokers
  • Online shops
  • Local shops
  • Restaurants and cafés
  • Hotels and holiday lets
  • Car repair garages
  • Builders and installers
  • Marketing agencies
  • Coaches and trainers
  • Photographers
  • Event planners
More use cases

Optional add-on

Databases, in three sizes.

Start with a few databases and grow when you need to. Your whole team uses them with the same add-on.

Basic

€15/mo

or €150 per year (2 months free)

3 databases · 10,000 records

Team

€39/mo

or €390 per year (2 months free)

20 databases · 100,000 records

Business

€99/mo

or €990 per year (2 months free)

Unlimited databases · 1,000,000 records

Purchased separately from the plan, with any plan or without one, and your whole team uses it: no per-user fees. Move up or down a size whenever you like. Prices exclude VAT.

See all add-ons and prices

FAQ

What people usually ask.

It's an optional add-on for building your own tables inside Twilbox, similar to Airtable or a spreadsheet with superpowers: every column has its own data type, you save views with filters, you control who has access and you can ask your data questions in plain language. It's connected to the CRM, automations and AI agents.

Works best alongside:

See all features
CRM & sales pipelineEvery customer with their full historyLearn more AutomationsThe repetitive stuff, on autopilotLearn more FormsMulti-step, multi-person and verifiedLearn more

Get your data out of Excel and put it to work.

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