Pricing

A plan for every size of business.

Every tool in every plan. Only how much you use changes: the conversations the AI handles and the campaign emails.

Essential

For people who work alone and want to stop losing messages.

€40/month

Paid monthly · + VAT

500 AI conversations a month

2,000 campaign emails a month

  • Every tool included
  • Unlimited channels, users and contacts
  • Your team replies without limits
  • Unlimited WhatsApp broadcasts, at Meta's cost
  • Support from your AI assistant

Pro

Recommended

For businesses with a team that also run campaigns.

€79/month

Paid monthly · + VAT

1,500 AI conversations a month

10,000 campaign emails a month

  • Everything in Essential
  • Conversations shared across the team
  • Email and WhatsApp campaigns with automatic follow-up
  • AI analytics of your results
  • Email support

Business

For companies with several locations and high volume.

€149/month

Paid monthly · + VAT

4,000 AI conversations a month

30,000 campaign emails a month

  • Everything in Pro
  • Several locations, each with its calendar and team
  • Traceability of every process for management
  • Guided onboarding
  • Priority support

Custom

For large operations, with their own volume and flows.

Let's talk

Priced by locations, volume and what you need

Custom AI conversations

Custom campaign emails

  • Everything in Business
  • Integrations and flows built for you
  • Training for your team
  • A dedicated contact for your account

Every plan includes a free 7-day trial, no credit card. Cancel anytime.

How it works

Paying for Twilbox is this simple.

No small print: try it, choose, and change whenever you like.

1

Try it free for 7 days

Create your account without a card and use every tool from day one.

2

Choose a plan and how to pay

Essential, Pro or Business, monthly or yearly with two months free. If you need something custom, talk to sales.

3

Change whenever you like

Upgrade or downgrade from your account, with no lock-in. Only what costs money each time it's used is paid separately.

Included in every plan

Every tool, from day one.

Message inboxWhatsApp, Instagram and Messenger together
Email inboxAll your email, in one place
Scheduling & bookingsAppointments, reminders, confirmation and waiting list
AutomationsThe repetitive stuff, on autopilot
AI assistantAnswers customers and sets things up with you
Email marketingCampaigns and email sequences
WhatsApp campaignsMessages to your lists
CRM & sales pipelineEvery customer with their full history
AI analyticsAsk a question, get an answer
AI websiteYour website, built from your Google listing
Projects & tasksBoards for your team
FormsCapture leads straight into your CRM

Comparison

What changes from one plan to the next.

LimitEssentialProBusinessCustom
Price
Monthly€40/month€79/month€149/monthCustom
Yearly (2 months free)€400 a year€790 a year€1,490 a yearCustom
Usage limits
AI conversations per month

What is an AI conversation?

It's each person your AI assistant handles: everything said within 24 hours counts as one, however many messages they send. Save as many contacts as you like and your team replies without limits: it only counts when the AI answers for you.

Counts as a conversation

Lía

Someone writes to you on WhatsApp, Instagram, Messenger or your website and your AI assistant replies

Lía

Your assistant helps that person again on another day: a new 24-hour conversation starts

Doesn't count

Your team replies by hand, without the AI

A contact gets a campaign and doesn't reply

A saved contact you don't talk to all month

How do I work out how many I need?

October

  • Laura wrote to you · the AI replied+1
  • Pedro wrote to you · your team replied+0
  • Ana got the campaign · no reply+0
Need more?Add a pack

Think about how many people the AI handles on a normal day and multiply by the days you open each month.

For example, if the AI handles 20 people a day and you open 26 days, that's about 520 conversations a month (20 × 26 = 520): Essential is enough.

We warn you at 80%. If you reach 100%, messages keep arriving in your inbox so you can answer them yourself: none are lost.

5001,5004,000Custom
Campaign emails per month2,00010,00030,000Custom
Replies from your teamUnlimitedUnlimitedUnlimitedUnlimited
Connected channelsUnlimitedUnlimitedUnlimitedUnlimited
Team usersUnlimitedUnlimitedUnlimitedUnlimited
Saved contactsUnlimitedUnlimitedUnlimitedUnlimited
Calendars and locationsUnlimitedUnlimitedUnlimitedUnlimited
AutomationsUnlimitedUnlimitedUnlimitedUnlimited
IntegrationsUnlimitedUnlimitedUnlimitedUnlimited
WhatsApp broadcastsUnlimited, at Meta's costUnlimited, at Meta's costUnlimited, at Meta's costUnlimited, at Meta's cost
Support and onboarding
SupportAI assistantAssistant + emailPriorityDedicated contact
OnboardingWith your assistantWith your assistantGuidedGuided + training
Custom integrations and flows
Tools included
Message inboxWhatsApp, Instagram and Messenger together
Email inboxAll your email, in one place
Scheduling & bookingsAppointments, reminders, confirmation and waiting list
AutomationsThe repetitive stuff, on autopilot
AI assistantAnswers customers and sets things up with you
Email marketingCampaigns and email sequences
WhatsApp campaignsMessages to your lists
CRM & sales pipelineEvery customer with their full history
AI analyticsAsk a question, get an answer
AI websiteYour website, built from your Google listing
Projects & tasksBoards for your team
FormsCapture leads straight into your CRM

Prices exclude VAT. Every tool is included in every plan; what changes is how much you use.

What costs extra

Only what's charged each time it's used.

Everything else is part of your plan.

WhatsApp campaign messages

Meta charges for every message you send to your lists. We pass that on at cost.

Extra conversations

If you go over your limit and don't want to change plans, just add a pack.

Replying is free

Your team replies without limits. Only conversations handled by the AI count.

Frequently asked questions

What people usually ask.

Yes. Every plan includes every tool; what changes is how much you can use.

Start free today.

7 days, no credit card.