CRM and pipelines
Contacts, deals and stage-based pipelines. You know where every customer stands and what your pipeline is worth.
Twilbox for Business
Your business running, and you seeing it all.
CRM, automations, tasks and campaigns in one platform, with every process traceable. And Lía, your AI assistant, who doesn't just guide you: she does the work inside the platform for you.
Operations dashboard
Real-time overview
Resolution98.2% +4.1%
Active tasks1,430 +12%
Response time3.2 h -18%
Operational efficiency +82% Live
100
75
50
25
0
Record
JanFebMarAprMayJunJulAug
Twilbox AI
Your team resolves 23% faster than last quarter. Keep the momentum.
Tools for business owners
Everything you need to run your company from one place.
Automations
Follow-ups, reminders, assignments and tasks that trigger on their own when something happens in your business.
Task and project board
Boards, lists and calendar to organise your team, with owners, due dates and progress.
Traceability of every process
A panel for you showing who did what and when. See how your company works without having to ask.
Email marketing campaigns
Campaigns, sequences and newsletters with templates, scheduled sends and results for every send.
WhatsApp campaigns
Sends to your lists with approved templates, plus automations that follow up on every reply.
Inside the platform
Your whole business, in one panel.
Sales, automations, tasks and a record of every step, all connected. This is what Twilbox looks like inside.
CRM · Sales pipeline
Open deals
Pipeline value€29,300
New2
€3,600Central Optics
€1,200
Lumen Studio
€2,400
Interested2
€5,700Automated
Hotel Mirador
€3,800
Ribera Workshops
€1,900
Proposal2
€15,700Northside Clinic
€6,500
Vertex Group
€9,200
Won1
€4,300Nova Academy
€4,300
Every deal in plain sight
- Stage-based pipelines showing the value of every deal in euros.
- Each contact with its full history: WhatsApp, email, calls and notes.
- Automations move the cards for you when a customer replies.
Email and WhatsApp campaigns
Campaigns that send and follow up on their own.
Reach your lists by email or WhatsApp from the same platform as your CRM, and let automations act on every reply.
- Email marketing campaigns, sequences and newsletters, with templates and scheduled sends.
- WhatsApp campaigns to your lists with Meta-approved templates.
- Automations that act on every open or reply: whoever answers moves to “Interested” in the CRM and a task is created for the salesperson.
- Results for every campaign: sends, opens, clicks and replies.
Campaigns
This month
Seasonal news
Email · 3-step sequence
1,240
Sent
52%
Opened
14%
Clicks
Win-back
WhatsApp · Approved template
48
Sent
91%
Read
17
Replies
Active automation
If they replyInterested in the CRMTask for the salesperson
Lía · your AI assistant
An assistant that doesn't just guide you: she does it for you.
Complete, always-on support inside the platform itself. Ask her as you would someone on your team and Lía does it in Twilbox: she creates, sets up, checks and tells you how everything is going.
Creates campaigns and lists
Tell her who you want to reach and Lía builds the list, writes the campaign and schedules it.
Sets up your automations
Follow-ups, reminders and automatic tasks, set up with a single sentence and ready to run.
Tells you how things are going
Ask about the pipeline, pending tasks or a campaign and she answers with your account's real data.
Guides you step by step
If you'd rather do it yourself, she walks you through it screen by screen. Any time, always available.
Lía
Lía · your AI assistant
Working in your account
Create a WhatsApp campaign for customers who didn't come back this month.
Done. I've created the list “No visit this month” with 48 customers and the “Win-back” campaign with your approved template. Shall I send it on Tuesday at 10:00?
Yes, go ahead.
Scheduled. I've also switched on the follow-up: anyone who replies moves to “Interested” in the CRM and Juan gets a task to call them.
List created · 48 contactsCampaign scheduled · Tue 10:00Automatic follow-up on
Your operation, turned into software
The AI that operates inside your company.
We design the exact system your company needs — not a template. The workflow you run by hand today, automated end to end.
We design the exact system your company needs, not a template
The workflow you run by hand today, automated end to end
Connected to the CRM, tasks, email and your integrations
Twilbox · Operations
Your company · Tailor-made
Order receivedOK
Lía validatesNo human input
Production60% · In progress
DeliveryToday · Scheduled
Results
What your operation gains with Twilbox
Less manual work, more visibility and faster decisions — measurable from month one.
24/7
Non-stop operation
−65%
Manual tasks
3×
Faster to respond
100%
Traceability of every action
Operations center Live
Automated volume per month+38%
Operational efficiency82% ↑
Use cases
We adapt to your industry
Manufacturing & Logistics
Order management, inventory and shipment tracking automatically.
Services & Consulting
Proposal automation, client follow-up and reports with no manual work.
Commerce & E-commerce
24/7 WhatsApp support, returns management and real-time reports.
Finance & Accounting
Reconciliations, reports and approvals with every step on record.
Construction & Projects
Project progress tracking, subcontractor management and budget-deviation alerts.
Your company, smarter.
Book a demo and see how it would work in your specific operation.