Meta-approved templates
Every campaign uses a template approved by Meta: it's what WhatsApp requires for you to message your contacts first.
WhatsApp campaigns
Your campaigns where your customers actually read their messages.
Send Meta-approved templates to your lists, with each contact's name and at the time you choose. See who gets it, who reads it and who replies, and every reply is followed up automatically in your CRM.
Autumn check-up
WhatsApp campaign
TemplateApproved by MetaYour autumn check-up
Hi Laura! We have slots for your annual check-up this week. Shall we book one for you?
10:00
I'd like a slot
List
Customers with no visit in 6 months
326 contactsScheduled · Tuesday 10:00
326
Sent
318
Delivered
287
Read
64
Replies
Active automation
If they replyMoves to Interested in the CRMTask for the salesperson
80–90%
of messages usually get read
3×
more replies than an email campaign
−60%
less time spent following up on replies
+15%
more customers coming back after a campaign
Indicative figures: estimates of the typical improvement, which depend on each business, its list and its message.
What's included
Everything you need to message your lists on WhatsApp.
Approved templates, scheduled sends and follow-up that happens on its own with every reply.
Sends to your lists
Pick the list and the campaign goes out to all its contacts. No limit on sends: you only pay what Meta charges for each message.
With each contact's name
The message is personalized with each person's name, so it doesn't feel like a mass send.
Scheduling
Get it ready and choose the day and time it goes out. The campaign sends itself.
Live results
See how many messages were delivered, how many were read and how many people replied.
Automations on every reply
Whoever replies can move to a stage in your pipeline, create a task for the salesperson or send an alert to your team.
How it works
Your WhatsApp campaign in three steps.
1
Choose the list
Use a list you already have or create a new one from your contacts.
2
Choose the template and schedule it
Pick a Meta-approved template, add each contact's name and decide when it goes out.
3
Let replies follow up on their own
Every reply lands in your inbox, and the automation moves the contact in the CRM and creates the right task.
Connections
Connected to your WhatsApp and your CRM.
Everything goes out from your WhatsApp number and everything that comes back is saved.
WhatsAppCampaigns go out from your WhatsApp number, the same one you use to serve customers.Meta-approved templatesYour approved templates, ready to pick for every campaign.
Message inboxReplies land in your inbox, alongside Instagram and Messenger, so you answer them all from one place.
CRM & sales pipelineWhoever replies moves to the stage you choose, with their full history in their record.
Tasks and alertsThe salesperson's task is created or your team is alerted as soon as someone replies.
Lía, your AI assistantAsk her to prepare the list and the campaign with your approved template.
Before and after
From forwarding messages one by one to campaigns with follow-up.
Without Twilbox
With Twilbox
Without Twilbox: You send the same message contact by contact from your phone.
With Twilbox: One campaign goes out to the whole list, with each person's name.
Without Twilbox: Broadcast lists fall short and you don't know who read it.
With Twilbox: See who received it, who read it and who replied.
Without Twilbox: Replies get lost among all your other chats.
With Twilbox: Every reply lands in your inbox and the CRM, with its follow-up task.
Without Twilbox: You have to be around at the right moment to send it.
With Twilbox: Schedule it and it goes out on its own on the day and at the time you choose.
Without Twilbox: You pay for messages without knowing what's Meta's fee and what's markup.
With Twilbox: You pay only what Meta charges for each campaign message, at cost, with no markup.
Who it's for
Ideal for businesses with customers who come back.
Clinics and vets
Check-up reminders and vaccination or seasonal campaigns, and every reply creates a task to book the appointment.
Shops and restaurants
New arrivals, offers and special menus for your customer list, scheduled for the day that suits you best.
Sales teams
Win-back campaigns to past customers: every reply moves to “Interested” in the CRM and the salesperson gets a task.
FAQ
What people usually ask.
Meta charges for every campaign message you send and Twilbox passes it on at cost, with no markup. There's no limit on sends: you only pay Meta's fee.
Your next WhatsApp campaign, ready today.
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