All your mailboxes, together
Connect as many mailboxes as you need, with no limit: sales, support, admin, logistics. You see them in one inbox and know at a glance what's coming into each.
Email inbox
All your mailboxes, in one place.
Sales, support, admin… Connect as many mailboxes as you need and manage them from a single screen. AI sorts and routes every email, and nothing goes unanswered.
Unified inbox Search
Mailboxes
Sales12
Support8
Admin3
Logistics5
Camila Restrepo9:24
Quote for 50 licenses
Urgent AI
Andrés Mejía9:02
Signed contract attached
Resolved
Laura Gómez8:47
Question about order #4821
Assigned AI
Diego TorresYesterday
Thanks for the support
Resolved
Automatically assigned by AI
1
screen for all your mailboxes
up to −40%
time spent sorting and routing emails
up to −30%
time spent writing replies
24/7
sorting and routing, even after hours
Indicative figures: estimates of the expected improvement, which depend on each business's volume, sector and setup.
What's included
Your email, organized and up to date.
For companies that receive email at several addresses and need each message to reach the right person.
AI sorting and routing
AI reads each email, works out what it's about and how urgent it is, and assigns it to the right team or person.
Suggested replies
For each email it drafts a reply based on the customer's history. You review it, tweak it if needed and send it.
Automatic follow-up
If an email goes unanswered, automatic follow-up puts it back in front of you, so no conversation falls through the cracks.
Recipients in two letters
When writing, start typing a name and the contact from your address book appears. No copying addresses or emailing the wrong person.
Every email on the customer's record
Emails stay linked to the contact in the CRM, alongside their messages and appointments. Whoever replies next has all the context.
How it works
Your email sorted in three steps.
Connect your mailboxes
Add your company's email addresses one by one. They stay exactly the same: only the place where you read them changes.
Decide who handles what
Choose which teams and people handle each type of email. AI uses those rules to route whatever comes in.
Reply from a single inbox
Each person sees the emails assigned to them, with a suggested reply ready, and follow-up flags anything still pending.
Connections
Your usual addresses, connected to your business.
You don't switch email: you connect the mailboxes you already use and link them to your contacts.
Your mailboxesAs many as you need, no limit, with the same addresses as always.
CRM & sales pipelineEvery email is saved to the contact's record, with their history.
Address bookWhen writing, recipients appear as soon as you type their name.
Before and after
From scattered mailboxes to a single inbox.
Without Twilbox
With Twilbox
Without Twilbox: Each mailbox is opened separately and you have to check them all, one by one.
With Twilbox: All mailboxes on one screen, with what's pending in plain sight.
Without Twilbox: Someone forwards emails by hand to whoever they think should deal with them.
With Twilbox: AI sorts every email and assigns it to the right team and person.
Without Twilbox: Important emails get buried and nobody replies.
With Twilbox: Automatic follow-up flags whatever is still unanswered.
Without Twilbox: Every reply is written from scratch.
With Twilbox: You get a suggested reply with the customer's context, ready to review.
Without Twilbox: To see what was discussed with a customer, you search through several mailboxes.
With Twilbox: All their emails are on their record, next to their messages and appointments.
Who it's for
Built for teams that live in their inbox.
Companies with several departments
Sales, support and admin receive email at different addresses. Each email reaches the right team without anyone forwarding it.
Online stores
Questions about orders, exchanges and shipping sort themselves by urgency, and routine replies go out in seconds.
Firms and consultancies
Every client's emails on their record, so any colleague can pick up the matter with full context.
FAQ
What people usually ask.
No. You connect the mailboxes you already use and they keep working as before. Twilbox just brings them together on one screen and helps you manage them.
Stop jumping from one mailbox to another.
Connect your mailboxes and let AI organize the day-to-day. 7 days free, no credit card.