Online booking
Customers choose the service, professional and time from a link, without calling or waiting for a reply. They only see slots that are actually free.
Scheduling & bookings
Your customers book on their own.
Online booking at any hour, WhatsApp confirmations and reminders, and a calendar for each professional or location. Lía books, reschedules and cancels appointments from the chat.
Schedule · TodayWed Jun 4 New appointment
09:00
Laura Méndez
Check-up · 30 min
10:30
Andrés Gómez
First visit · 45 min
12:00
Carolina Ruiz
Video session
15:00
Diego Salas
Follow-up · 30 min
Reminder sent via WhatsApp
up to −40%
fewer appointments missed because people forgot
24/7
bookings open, even at night
< 1 min
to book from a phone
up to −50%
calls to book or change appointments
Indicative figures: estimates of the expected improvement, which depend on each business's volume, sector and setup.
Waiting list
A cancellation is no longer a lost slot.
Anyone who couldn't find a slot joins the waiting list. When someone cancels, Lía messages the people on the list on WhatsApp to offer them the slot. Your calendar fills itself back up, without calling anyone.
- 1
Someone cancels
The appointment is cancelled from the chat or from your calendar and the slot frees up instantly.
- 2
Lía tells the waiting list
She messages the people waiting for a slot on WhatsApp and asks if they want it.
- 3
The slot fills up again
Whoever says yes gets the appointment, with its confirmation and reminder. You didn't have to do a thing.
Waiting listThursday 5 pm · Dental cleaningLive
Pedro S. cancelled his appointmentSlot free
Lía tells the list on WhatsApp
Lía · your assistant
Hi! A slot has opened up on Thursday at 5 pm for your dental cleaning. Shall I book it for you?
Ana R.
Yes, I'll take it!
Ana R. · Thursday 5 pmConfirmation and reminder sent Booked
Slot filled in 4 min. Without calling anyone.
What's included
A calendar that runs itself.
For businesses that live on appointments: consultations, sessions, classes or services.
WhatsApp confirmation and reminder
Every appointment is confirmed and the customer gets a reminder beforehand, with the option to confirm. Fewer no-shows and fewer empty slots.
A calendar per professional and location
Each person or location has its own services, hours and capacity. No overlapping bookings, even with several of you working at once.
Lía handles appointments in the chat
Your AI assistant offers slots and books, reschedules and cancels appointments while chatting with the customer on WhatsApp or Instagram.
Synced with Google Calendar
Each team member connects their own Google Calendar and keeps their appointments in sync, without entering them twice.
A deposit when they book, if you want
Ask for a card payment upfront when customers book, through Stripe. Ideal for long or high-demand services.
How it works
Your calendar open for bookings in three steps.
1
Set up your services and hours
Enter what you offer, how long it takes, who provides it and when. Or ask Lía and it sets it up with you.
2
Share your booking link
Put it on your website, your Instagram profile or WhatsApp. Lía also offers appointments when someone asks in the chat.
3
Let your calendar fill up
Appointments come in confirmed, reminders go out on their own and all you do is check your day.
Connections
Your calendar, connected to where your customers are.
Bookings, reminders and payments all come from the same calendar, with no separate tools.
Google CalendarEach team member, with their appointments in sync.WhatsAppConfirmations, reminders and bookings from the chat.
InstagramLía offers and books appointments in direct messages.StripeCard deposit taken at the time of booking.
CRM & sales pipelineWhoever books is tagged as a customer on their record.
Your booking linkFor your website, your social profiles or your email signature.
Before and after
From a notebook and the phone to a calendar that runs itself.
Without Twilbox
With Twilbox
Without Twilbox: Appointments are made by phone, during office hours.
With Twilbox: Customers book online at any hour, in under a minute.
Without Twilbox: Customers forget their appointment and the slot is lost.
With Twilbox: Every appointment comes with a WhatsApp reminder and the option to confirm.
Without Twilbox: Several professionals share one notebook, and bookings sometimes overlap.
With Twilbox: Each professional and location has its own calendar, services and capacity.
Without Twilbox: Changing an appointment means calling and juggling slots.
With Twilbox: Lía reschedules or cancels in the chat and frees up the slot.
Without Twilbox: No-commitment bookings leave slots nobody pays for.
With Twilbox: If you want, you ask for a card deposit when they book.
Who it's for
Built for businesses that live on appointments.
Clinics and physiotherapy
Each professional with their own calendar and services. Patients book on their own and reminders cut down on no-shows.
Hair salons, beauty and barbers
Bookings from Instagram and WhatsApp at any hour, with a deposit for longer services.
Gyms, studios and classes
Classes with a capacity per session: once full, they are no longer offered, and every student gets a reminder.
FAQ
What people usually ask.
From your booking link, which you can add to your website or Instagram profile or share on WhatsApp, or right in the chat with Lía. They only see slots that are free.
Open your calendar around the clock.
Set up your services in minutes, or ask Lía to do it, and start receiving bookings. 7 days free, no credit card.